Sales & Exchange Policy – Abu Dhabi Anime Comics
- All Sales Are Final
- All items sold are non-refundable and non-exchangeable except in cases of verified manufacturing defects.
2. Manufacturing Defects
- Exchanges are only accepted for items with clear manufacturing defects.
- Customers must report the issue within 3 days of purchase.
- Original receipt and complete packaging must be provided.
3. Non-Eligible Cases
- Damage caused by misuse, mishandling, or improper storage.
- Minor scratches or imperfections in the outer box/packaging.
- Minor variations in paint or finish due to production processes.
4. Pre-orders & Special Orders
- Cannot be canceled, refunded, or exchanged after confirmation or deposit payment.
5. Final Decision
- The store reserves the right to inspect the item before approving any exchange.