Sales & Exchange Policy – Abu Dhabi Anime Comics
 
  1. All Sales Are Final
  • All items sold are non-refundable and non-exchangeable except in cases of verified manufacturing defects.

2. Manufacturing Defects


  • Exchanges are only accepted for items with clear manufacturing defects.
  • Customers must report the issue within 3 days of purchase.
  • Original receipt and complete packaging must be provided.

3. Non-Eligible Cases


  • Damage caused by misuse, mishandling, or improper storage.
  • Minor scratches or imperfections in the outer box/packaging.
  • Minor variations in paint or finish due to production processes.
4. Pre-orders & Special Orders

 
  • Cannot be canceled, refunded, or exchanged after confirmation or deposit payment.
5. Final Decision

 
  • The store reserves the right to inspect the item before approving any exchange.